• Manages travel, accommodation and transport for SC employees
• Provides efficient operational maintenance, hospitality and housekeeping services, and facilities management
• Mitigates security-related threats and risks across the SC's corporate headquarters
• Maintains electronic document management system (EDRMS) for handling incoming and outgoing documents across the SC    

• Closely monitors local, regional and international media channels, including print, broadcast and social media
• Develops press kits, news stories, social media posts and newsletters
• Guards the reputation of the organisation
• Hosts player, media and dignitary visits to build advocacy for Qatar 2022
• Arranges public appearances for senior SC figures, helping to disseminate our messaging
• Manages internal communications
• Leads community engagement activities and builds relationships with communities

• Manages financial controls in line with the SC's annual planning process
• Provides financial services to the organisation
• Oversees financial procedures for the FIFA World Cup Qatar 2022 LLC (FIFA and SC joint venture)
• Builds the processes and policies required for delivery of departmental plans  

• Uses the power of sport to change lives and create sustainable social development in underprivileged communities
• Runs football training exercises that educate people on social inclusion, healthy living and environmental responsibility
• Provides young people with the skills and knowledge required to change their communities from within
• Creates and refurbishes football pitches in countries in need of sporting infrastructure, widening access to sport 

• Delivers the Host Country's accommodation obligations associated with the FIFA World Cup Qatar 2022™
• Plans how to achieve the required levels of accommodation, pinpointing operational requirements, roles and responsibilities
• • Reviews and considers existing commercial hospitality activities and contractors, identifying current levels of service and suitability for FIFA World Cup Qatar 2022™ 

• Plans and delivers transport solutions for the FIFA World Cup Qatar 2022™
• Provides safe, secure, functional, reliable, accessible and seamless mobility for all constituent groups during the tournament and associated events
• Executes, directs and coordinates all transport operations for the SC, including administrative policies, assessment and allocation of transport infrastructure, and stakeholder engagement in operations
• Develops and coordinates plans for "last mile" routes into stadiums
• Assesses and monitors transport infrastructure at local FIFA venues, including airports, train stations, hotels and transport hubs
• Consolidates schedules and routes, as well as dispatching control vehicles – ensuring that the vehicles are safe and meet all requirements

• Forms planning frameworks to guide development of Host Country operations, including non-official sites
• Creates central operational readiness frameworks across all functions and stakeholders
• Develops planning tools and templates for project managers
• Identifies and coordinates dependencies
• Works with Reporting and Risk Management teams to monitor progress and risks and consolidate reports
• Coordinates with the FIFA World Cup Qatar 2022 LLC (FIFA and SC joint venture) on all operations where Host Country and tournament come together, ensuring integration and alignment
• Leads work on concept of operations, operating plans, policies and procedures, contingency plans and emergency response plans
• Consults with budgeting teams on finances required for each project
• Liaises with workforce teams on staffing plans for Host Country operations

• Creates frameworks for development of sustainable services for the tournament: catering, cleaning, waste management and environment
• Assesses the scope of the Catering and Food & Beverage Project, along with managing the delivery of the catering solutions in relation to the Host Country workforce, including all workforce accommodation sites and concessions at non-official sites
• Develops the Host Country catering and food & beverage concessions strategy, taking into account the impact of Local Organising Committee (LOC)/ FIFA catering operations and other cross-cutting projects, such as cleaning, waste management and logistics
• Ensures that the SC develops sustainable assets and Qatar delivers its promise of a carbon-neutral tournament
• Leads on establishing processes, guidelines, codes and standards for environment and sustainability requirements for Host Country projects

• Manages data-led workforce planning and operational activities of Host Country workforce (salaried staff, volunteers and contractors)
• Develops strategies, processes, operating principles and operational goals for the Host Country operations workforce
• Develops all workforce-related processes for Host Country projects, in line with the Event Foundation Plan, including workforce planning and operations, workforce scheduling, provision of uniforms, workforce communication and secondment programmes
• Identifies workforce types and defines entitlements for each
• Forms Host Country hiring plans based on workforce planning revisions occurring during different planning phases – in collaboration with HR
• Identifies and implements workforce system to support the management of information and operational needs related to the Host Country workforce

• Develops and maintains the SC's organisational charts, specialisation of business functions, job descriptions, job evaluation system, grading structure and salary scales
• Drives recruitment and workforce planning activities to attract qualified individuals to the SC
• Provides efficient human resources services (operations) related to payroll, personnel and immigration
• Implements effective people development programmes to include career planning, training and development, succession planning and retention
• Manages total rewards system to attract, recruit, develop and retain high performers
• Provides an effective employee performance management system to assist SC employees in achieving their objectives
• Leads on cooperation with ministries, including the Ministry of Administrative Development, Labour & Social Affairs

• Designs and implements business IT solutions and services to timelines and budgets
• Creates IT strategies and plans to align with operations
• Designs enterprise architecture and standards management
• Installs, tests, operates and maintains IT infrastructure and systems, such as telecommunications, networks and applications
• Monitors IT security strategy and ensures adequate levels of IT security
• Identifies, evaluates and meets the SC's hardware and software needs
• Negotiates and executes IT vendor and contractor management, contracts and MoUs
• Defines the scope and level of service via service-level agreements and individual agreements with vendors
• Manages the integration process for the ERP system

• A centre of excellence for the sports and events industries
• Delivers a varied range of courses and workshops
• Facilitates talks from world-famous subject matter experts
• Conducts research projects on sports and events
• Provides bespoke consultancy and strategic advice to clients

• Creates legacy policy and plans, which are then aligned to national development goals, SC values and bid commitments
• Delivers legacy plans in partnership with internal and external stakeholders
• Ensures competition and non-competition venues have long-term uses, working closely with the Technical Delivery Office
• Manages evaluation of and reports on legacy projects (including budget and resource requirements)
• Disseminates legacy strategy and results internally and – working with Marketing & Communications – externally
• Oversees legacy stakeholder engagement and influence

• Provides ad-hoc legal advice and support
• Maintains and updates contracts, consultancy agreements, works contracts and major construction contracts
• Develops and periodically reviews the SC's business ethics policies and procedures on matters such as conflict of interest, gifts and hospitality, anti-bribery and corruption
• Conducts regular risk assessments and updates risk mitigation plans
• Assists with the procurement process
• Engages in dispute management to help resolve construction-related disputes
• Monitors Qatar's legislation and recommends appropriate action
• Ensures protection and enforcement of SC trademarks and IP rights
• Creates and manages action plans in response to workers' welfare audit discoveries and compliance violations
• Provides advice and support in relation to media and crisis management matters
• Drafts investigation plans and undertakes complete investigations

The Marketing Department is responsible for developing, planning and executing all marketing activities, including events, films, photography, content, digital experience, promotional campaigns, sponsorship and branding.

The department has five divisions – Brand Marketing, Content Marketing, Event Marketing, Commercial and Q22 Visitor Experience – that all contribute to preparations for the FIFA World Cup Qatar 2022™ and other tournaments by connecting Host Country Operations with an amazing fan experience.

We are responsible for leading, planning and delivering a number of Host Country Projects, including Brand Management, Event Promotion, FIFA Fan Fests™ & Fan Zones, Marketing Rights Delivery, Opening & Closing Ceremonies, Publications & Audiovisual, Q22 Visitor Experience, Ticketing and Signage & Décor.

Our team is a key contributor to Qatar’s vision of a delivering a successful, historic FIFA World Cup™, while leaving a lasting impact on the country and the world. 

• Ensures best practice is adopted across the SC, with monitoring and robust performance management in place and continuous improvement underpinned by creative solutions
• Provides the link between strategic goals and delivery, defines priorities, objectives, plans and KPIs, and creates progress reports to drive informed decisions
• Leads implementation of quality standards and risk management, with ongoing reviews and updating of policies, processes and procedures
• Directs continuous improvement initiatives in terms of employees, processes and technology, supplying innovative answers to the SC's business challenges
• Maintains the SC's Knowledge Management library, ensuring expertise is captured and lessons learned are communicated across the business

• Manages the overall budget and day-to-day cost activities for the Host Country
• Processes payments, ensures proper cash flow and creates financial forecasts
• Ensures all change and cost control policies, procedures and processes are aligned with organisational objectives
• Develops and updates the SC's integrated schedule
• Leads all baseline change management activities to ensure the integrity of the baseline (budget, schedule and scope)
• Delivers SC portfolio-level dashboards and reports
• Issues Host Country operational reports
• Drives initiatives to ensure quality across operational office programme services
• Facilitates business planning, performance measurement and knowledge management
• Maintains enterprise risk management databases and systems
• Develops and implements best tendering strategies to maximise value
• Manages commercial contracts and evaluates procurement contracts

• Assists with Local Organizing Committee (LOC) planning and drives Host Country Operations planning
• Contributes operational input to technical delivery planning and stadium design reviews
• Sets foundations for LOC venue management and operations, ensuring consistency across all venues
• Monitors pitch development in collaboration with the Technical Delivery Office
• Develops event experience integration across Host Country and Tournament Operations
• Builds competition and operational expertise through local and international football events, observation and secondment programmes, and other educational initiatives
• Acts as liaison between FIFA, the LOC and the SC, managing all interactions and working relations
• Collects, assesses and integrates specific client, functional and venue operational input for all deliverables, bearing in mind cross-functional impacts
• Supports the SC in delivering FIFA requirements and ensures FIFA Project Management framework and processes are followed
• Authors the Event Foundation Plan

• Develops effective governance and enforcement mechanisms for the Workers' Welfare Standards
• Ensures enforcement of these standards, including through external monitoring management
• Undertakes site inspections and audits to ensure compliance with standards
• Interviews workers to evaluate their treatment and uncover any unlawful recruitment practices
• Conducts technical evaluations of tenders for SC projects, in coordination with other internal teams
• Provides workers with skills training
• Operates worker engagement and outreach initiatives
• Supports the development of a national workers' welfare strategy and roadmap
• Manages relationships and maintains transparent communications with external parties interested in workers' welfare