Al Bayt Stadium
Al Bayt Stadium

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Fans attending the FIFA Arab Cup™ in Qatar must apply for the Hay'ya Card (Fan ID)

press conference

 

Everyone planning to attend FIFA Arab Cup Qatar 2021™ matches must apply for the Hay'ya Card (Fan ID). Hay'ya means ‘let’s go’ in Arabic and the Hay'ya Card will offer a host of benefits, including free public transport for ticket holders on match days.

 

Qatar will host the FIFA Arab Cup™ from 30 November to 18 December. The 16-team international tournament is seen as a golden opportunity for the country to test its FIFA World Cup 2022™ preparations.

 

Every ticket holder – whether they live in Qatar or abroad – must apply for the Hay'ya Card. Tickets for every match are currently available from FIFA.com/tickets. After buying a ticket, fans should apply for a Hay'ya Card via fac21.qa. One Hay’ya Card will last each fan the entire tournament.

 

Khalid Al Mawlawi

 

In order to apply for the Hay'ya Card you must be:

- Fully vaccinated against COVID-19 – with a vaccine approved by Qatar’s Ministry of Public Health (MOPH)

- Possess a travel document which is valid for at least six months (if travelling from outside Qatar)

If travelling from outside Qatar, please check the MOPH website for general entry requirements

- Accept the terms and conditions on fac21.qa

 

Al Bayt Stadium

 

To apply for a Hay'ya Card, fans should follow the below steps:

 

- Visit fac21.qa

- Register your personal details

- Enter a valid ticket application number

- Upload your ID document (Qatar nationals and residents should submit valid Qatar ID; international fans should submit valid passport)

- Children under 14 will need a parent or legal guardian to submit their Hay'ya Card application

- You will be notified when your Hay'ya Card has been approved. It may take up to 72 hours

- Fans will be able to collect their Hay'ya Card from one of the dedicated service centres across Qatar, including Doha Exhibition Centre (DEC), near Katara, and Hamad International Airport

- Fans will be able to collect their Hay'ya Card from DEC from Monday, 15 November (10 AM to 10 PM Saturday to Thursday and 2 PM to 10 PM on Fridays) until the end of the tournament

- DEC is open for fans to buy tickets, apply for the Hay'ya Card and seek technical support. More ticket/ Hay'ya Card locations will be announced soon

 

Ras Abu Aboud

 

Fans who live outside Qatar should note the following:

 

- After successfully applying for the Hay'ya Card, you will receive an entry permit certificate which you must print and use to enter Qatar

 

Click here to view a list of frequently asked questions about the Hay'ya Card.

 

For further information about the Hay'ya Card, email [email protected] or call one of the below numbers:

 

Qatar residents:                     (+974 800 8052)

International residents:         (+974 4475 2021)

 

Tickets for the FIFA Arab Cup, priced from QAR 25 for Qatar residents, are available now from fifa.com/tickets.

 

#FIFArabCup