Fans attending the FIFA Arab Cup™ in Qatar must apply for the Hay'ya Card (Fan ID)
Everyone planning to attend FIFA Arab Cup Qatar 2021™ matches must apply for the Hay'ya Card (Fan ID). Hay'ya means ‘let’s go’ in Arabic and the Hay'ya Card will offer a host of benefits, including free public transport for ticket holders on match days.
Qatar will host the FIFA Arab Cup™ from 30 November to 18 December. The 16-team international tournament is seen as a golden opportunity for the country to test its FIFA World Cup 2022™ preparations.
Every ticket holder – whether they live in Qatar or abroad – must apply for the Hay'ya Card. Tickets for every match are currently available from FIFA.com/tickets. After buying a ticket, fans should apply for a Hay'ya Card via fac21.qa. One Hay’ya Card will last each fan the entire tournament.
In order to apply for the Hay'ya Card you must be:
- Fully vaccinated against COVID-19 – with a vaccine approved by Qatar’s Ministry of Public Health (MOPH)
- Possess a travel document which is valid for at least six months (if travelling from outside Qatar)
- Accept the terms and conditions on fac21.qa
To apply for a Hay'ya Card, fans should follow the below steps:
- Visit fac21.qa
- Register your personal details
- Enter a valid ticket application number
- Upload your ID document (Qatar nationals and residents should submit valid Qatar ID; international fans should submit valid passport)
- Children under 14 will need a parent or legal guardian to submit their Hay'ya Card application
- You will be notified when your Hay'ya Card has been approved. It may take up to 72 hours
- Fans will be able to collect their Hay'ya Card from one of the dedicated service centres across Qatar, including Doha Exhibition Centre (DEC), near Katara, and Hamad International Airport
- Fans will be able to collect their Hay'ya Card from DEC from Monday, 15 November (10 AM to 10 PM Saturday to Thursday and 2 PM to 10 PM on Fridays) until the end of the tournament
- DEC is open for fans to buy tickets, apply for the Hay'ya Card and seek technical support. More ticket/ Hay'ya Card locations will be announced soon
Fans who live outside Qatar should note the following:
- After successfully applying for the Hay'ya Card, you will receive an entry permit certificate which you must print and use to enter Qatar
For further information about the Hay'ya Card, email [email protected] or call one of the below numbers:
Qatar residents: (+974 800 8052)
International residents: (+974 4475 2021)
Tickets for the FIFA Arab Cup, priced from QAR 25 for Qatar residents, are available now from fifa.com/tickets.