Frequently Asked Questions

Find out about applying, what volunteers do, scheduling and more. If you can’t find the answer to your query, please contact [email protected].


Who can apply to be a volunteer?

Registration is open to everyone aged 16 and above, regardless of nationality, education or profession, etc. You don’t need to be a Qatari national or resident.

How are volunteers selected?

We want the perfect team for each of our events. People with the skills we need – such as communication, leadership, language, teamwork and engagement skills – are selected to work in different functional areas. You’ll have the chance to make the most of your unique skill set.

I’m currently employed. Will I be given an exemption from work to volunteer?

If you’re accepted into the Host Country Volunteer Programme for an event, you’ll receive a confirmation email, which you can use to request an exemption from your employer. In some cases, we might be able to provide you with a letter encouraging your employer to adjust your working hours to fit your volunteering activities in.

However, it’s your employer’s decision to accept or reject your request, and it’s your responsibility to make sure you’re available for training sessions and the event itself.

What will I do?

You’ll help prepare Qatar for the FIFA World Cup 2022™, supporting events and projects in spectator services, hospitality, marketing, catering, transportation, workforce management and other areas. There will be many major milestones between now and the tournament, giving you plenty of opportunities to make your mark.

Do volunteers automatically become part of the FIFA World Cup Qatar 2022™ volunteer programme?

The tournament volunteer programme is a separate campaign that will begin closer to the kick-off date. In the meantime, you can take part in some truly unforgettable events – and make history with us.

Volunteers' experience on the road to 2022 will give them a huge advantage over other applicants when applying for the tournament volunteer programme.

Does registering guarantee me a volunteering position?

Applying to be a volunteer is not a guarantee of being selected. There are several assessment stages before being selected; for example, language and skill tests and interviews.


Will I be paid?

You won’t receive any money for volunteering, but it’s a once-in-a-lifetime opportunity to be part of the largest sporting event in the world. You’ll also gain new skills and priceless experience, which will benefit you for years to come.

Will volunteers be guaranteed entry into Qatar?

Qatar offers visa-free entry for nationals of over 80 countries. We’re working with local partners to guarantee entry for volunteers from other countries, but this might vary with each event.

Will I get free transport to venues?

Free transportation within Qatar is usually provided during the event period. More detailed information about pick-up and drop-off locations will be provided closer to the event.

How many meals will I receive during a shift?

We’ll provide one meal for each eight-hour shift. You’ll receive two meals if your shift is longer than eight hours.

Will non-resident/ foreign volunteers be provided with meals outside their shifts?

You’ll only receive meals during your shifts at official venues.

Technical queries

How can I change or update my details after applying?

You can change or update your details by sending an email – listing the information you want to alter – to [email protected].

Where can I see event and interview details?

After applying, you can find this information on the portal homepage when you log in.

Shifts and training

How long does a shift last?

The length of a shift depends upon your role, but the average shift is eight hours long.

Will I have days off?

The schedule will depend upon your role and you can find it on the portal when your application for an event is accepted. 

Will I receive training opportunities?

We work with local partners to deliver valuable training and professional development courses. Volunteers from outside Qatar will receive training before they arrive in the country.

Find out more: Volunteers | Past Volunteering Events

Learn more about our Community Engagement opportunities: Homepage | Education | Stadium Art | Tournaments | Outreach