Workers demonstrating personal protective clothing
Workers demonstrating personal protective clothing

Health & Safety

The Supreme Committee for Delivery & Legacy (SC) is committed to investing in our workers’ wellbeing. Health & safety is the number one priority on all SC projects, so we also train workers to recognise risks and safeguard their own wellbeing.

We provide a level of training and education that not only fully prepares workers for the job in hand, but also enhances their future opportunities when they leave our projects. In 2017, we partnered with Qatar International Safety Centre (QISC) to develop workers’ technical and soft skills to equip them for the future, while also improving job performance and safety.

Workers holding up training certificates
Workers on a training course

More importantly, we carry out training and awareness sessions for contractors to improve their understanding and implementation of the Workers' Welfare Standards – which ultimately benefits the workers.

We maintain a close relationship with our workers, monitoring and identifying various challenges that they may face on a day-to-day basis – both on and off site. Our collaborative work with stakeholders is helping us to address those challenges through tailored, innovative solutions.

As well as training, we have introduced a range of programmes and products that focus on enhancing workers’ safety, health and comfort.
 

What are we doing and what have we achieved?

 
  • 10,802 workers received induction training
  • 10,335 workers received occupational health & safety training
  • 92 medical staff received occupational health & safety training
  • 8 SC staff received food hygiene training from Highfield 
  • 196 medical staff received medical training requirements
  • 191 medical staff received basic/ advanced life support training
  • 345 elected Worker Representatives received training
  • 470 workers attended trade-specific occupational health & safety courses
Our workers share their pride in delivering amazing 

In November 2017 and March 2018, the SC conducted extensive cooling trials with industry experts TechNiche to develop a bespoke wearable cooling product for workers. Following a series of successful pilots, thousands of our workers have been issued the revolutionary StayQool cooling suits. 

Can reduce thermal skin temperature by up to 15C 30,000 SC workers to benefit from StayQool garments Trials and prototype development in Qatar since 2017 3,000 hours of testing and R&D in Qatar, UK, US, China and Bangladesh 63,500 StayQool garments made to date (polo shirts, trousers and balaclavas) StayQool garments keep workers cool for 6-8 hours

StayQool cooling suits were deployed across all project sites in 2019 

In early 2018, the SC collaborated with The Phoenix Partnership (TPP) to deliver a pilot at Education City Stadium, setting up electronic medical records for workers. This is a first-of-its-kind healthcare initiative for workers in Qatar, offering workers a single medical record that any health practitioner can access.

Man receiving check-up from medical professional
Workers receiving personal protective clothing

All SC workers registered on the system undergo a comprehensive medical screening carried out by Qatar Red Crescent (QRC) and funded by the SC. The results form part of their centralised medical records, which can be accessed by clinics at the stadiums and accommodation sites, as well as QRC-operated health centres.

38,119 workers registered with The Phoenix Partnership (TPP) 27,544 comprehensive medical screenings conducted by Qatar Red Crescent One patient One record Stadiums Operated by Qatar Red Crescent Accommodation sites Faster detection of health risks Enables workers to better understand and manage their health status Workers have access to their records via TPP’s patient app

 icon    Download the infographic (152 KB)

In 2017, we entered into a partnership agreement with Weill Cornell Medicine – Qatar (WCM-Q) to assess the health of workers on FIFA World Cup Qatar 2022™-related projects. It involves collaborating with workers, contractors and catering supply companies to improve nutrition, research and training.

Under the partnership, the WCM-Q expert team assess around 1,500 workers each year and provides them with training and awareness on leading a healthier lifestyle. In the first year, these assessments helped identify five main challenges: hydration, blood pressure, smoking, hygiene and diabetes. These are now being addressed through awareness and educational initiatives.  

We are also utilising WCM-Q’s nutrition expertise to develop healthier menu options on site and in accommodation. 

 

The SC collaborated in a major study commissioned by the International Labour Organization (ILO) and the Ministry of Administrative Development, Labour & Social Affairs (MoADLSA) to study the impact of the summer heat on workers. The summer 2019 research, carried out by heat stress experts FAME Lab, covered different shifts, nationalities, work designations and ages at the Al Rayyan Stadium site. 
 

Workers on site
Workers on a training course

The study demonstrated that the SC operates comprehensive heat stress management plans, with a raft of preventative measures already in place. This includes empowering workers to self-monitor and pace their workload, according to weather conditions. 

 

Key findings

SC sites operate under a comprehensive heat stress management plan:

  • Cooled and shaded rest areas
  • Water stations with cool water and rehydration salts
  • Mandatory water bottle for each worker
  • Medical care plans
  • Annual medical checks
  • Training for workers and medical staff
  • SC workers have the freedom to self-monitor and pace themselves on site – a level of empowerment not prevalent in the mainstream
  • Hydration is the most effective strategy to reduce core body temperature
  • SC-designed cooling suits were found to be particularly effective in reducing occupational heat strain
  • Hyperthermia was found to be common among manual workers; however, the proportion of working hours spent above the safety threshold of 38C was only 3%

 icon Download the key findings as an infographic (197 KB)

The Supreme Committee for Delivery & Legacy (SC) has worked closely with specialists at the Ministry of Public Health and Hamad Medical Corporation’s Mental Health Service to provide resources for workers’ mental health and wellbeing, including informative videos and infographics. 

Find out more 

Find out more about what we’re doing for our workers: Main page | Recruitment | Living | Workers’ Voice | Social


Read more about the Workers’ Welfare programme: Homepage | Our Standards | Our Team | News & Reports