Health & Safety
The Supreme Committee for Delivery & Legacy (SC) is committed to investing in our workers’ wellbeing. Health & safety is the number one priority on all SC projects, so we also train workers to recognise risks and safeguard their own wellbeing.
We provide a level of training and education that not only fully prepares workers for the job in hand, but also enhances their future opportunities when they leave our projects. In 2017, we partnered with Qatar International Safety Centre (QISC) to develop workers’ technical and soft skills to equip them for the future, while also improving job performance and safety.
More importantly, we carry out training and awareness sessions for contractors to improve their understanding and implementation of the Workers' Welfare Standards – which ultimately benefits the workers.
We maintain a close relationship with our workers, monitoring and identifying various challenges that they may face on a day-to-day basis – both on and off site. Our collaborative work with stakeholders is helping us to address those challenges through tailored, innovative solutions.
As well as training, we have introduced a range of programmes and products that focus on enhancing workers’ safety, health and comfort.
We were recently awarded the Excellence Award in Occupational Safety and Health by Qatar’s Ministry of Municipality & Environment – a testament to our commitment towards safeguarding the welfare of our workers.
What are we doing and what have we achieved?
- 10,802 workers received induction training
- 10,341 workers received occupational health & safety training
- 147 medical staff received occupational health & safety training
- 9 SC staff received food hygiene training from Highfield
- 196 medical staff received medical training requirements
- 203 medical staff received basic/ advanced life support training
- 403 elected Worker Representatives received training
- 472 workers attended trade-specific occupational health & safety courses
Our workers share their pride in delivering amazing
In November 2017 and March 2018, the SC conducted extensive cooling trials with industry experts TechNiche to develop a bespoke wearable cooling product for workers. Following a series of successful pilots, thousands of our workers have been issued the revolutionary StayQool cooling suits.
StayQool cooling suits were deployed across all project sites in 2019
In early 2018, the SC collaborated with The Phoenix Partnership (TPP) to deliver a pilot at Education City Stadium, setting up electronic medical records for workers. This is a first-of-its-kind healthcare initiative for workers in Qatar, offering workers a single medical record that any health practitioner can access.
All SC workers registered on the system undergo a comprehensive medical screening carried out by Qatar Red Crescent (QRC) and funded by the SC. The results form part of their centralised medical records, which can be accessed by clinics at the stadiums and accommodation sites, as well as QRC-operated health centres.
In 2017, we entered into a partnership agreement with Weill Cornell Medicine – Qatar (WCM-Q) to assess the health of workers on FIFA World Cup Qatar 2022™-related projects. It involves collaborating with workers, contractors and catering supply companies to improve nutrition, research and training.
Under the partnership, the WCM-Q expert team assess around 1,500 workers each year and provides them with training and awareness on leading a healthier lifestyle. In the first year, these assessments helped identify five main challenges: hydration, blood pressure, smoking, hygiene and diabetes. These are now being addressed through awareness and educational initiatives.
We are also utilising WCM-Q’s nutrition expertise to develop healthier menu options on site and in accommodation.
The SC collaborated in a major study commissioned by the International Labour Organization (ILO) and the Ministry of Administrative Development, Labour & Social Affairs (MoADLSA) to study the impact of the summer heat on workers. The summer 2019 research, carried out by heat stress experts FAME Lab, covered different shifts, nationalities, work designations and ages at the Al Rayyan Stadium site.
The study demonstrated that the SC operates comprehensive heat stress management plans, with a raft of preventative measures already in place. This includes empowering workers to self-monitor and pace their workload, according to weather conditions.
SC sites operate under a comprehensive heat stress management plan:
- Cooled and shaded rest areas
- Water stations with cool water and rehydration salts
- Mandatory water bottle for each worker
- Medical care plans
- Annual medical checks
- Training for workers and medical staff
- SC workers have the freedom to self-monitor and pace themselves on site – a level of empowerment not prevalent in the mainstream
- Hydration is the most effective strategy to reduce core body temperature
- SC-designed cooling suits were found to be particularly effective in reducing occupational heat strain
- Hyperthermia was found to be common among manual workers; however, the proportion of working hours spent above the safety threshold of 38C was only 3%
In common with the rest of the world, the COVID-19 pandemic presented an unprecedented challenge for the SC. Our first priority was to keep our workers safe and minimise the spread of infection. We quickly implemented a range of proactive measures, in line with COVID-19 safety guidelines recommended by Qatar’s Ministry of Public Health (MoPH), which helped to delay the onset of infections.
We recorded the first case within the SC workforce six weeks after the first case was recorded in Qatar. We were able to leverage our existing healthcare infrastructure to provide immediate support and treatment to workers who tested positive.
Throughout the pandemic, the Workers' Welfare team has maintained constant communication with our workers to raise awareness of the various precautionary measures in place for their safety.
We continue to review the situation on a daily basis and follow the MoPH guidelines to protect the health & safety of all construction workers and staff. We are working closely with our contractors to ensure strict compliance with our safety protocols so that workers are protected at all times.