Volunteer
vounteers

Frequently Asked Questions

Find out about applying, what volunteers do, scheduling and more. If you can’t find the answer to your query, please contact [email protected].

Applying

Do I need previous volunteering experience?

No, it is not necessary to have previous volunteering experience. We evaluate applicants on a number of different criteria.

Can I volunteer with a friend or a family member?

You can apply to volunteer at the same event as someone else; however, it is not guaranteed that you will both be selected to become volunteers for that event or, if selected, be assigned the same role and venue. 

Services

Will I be paid to volunteer?

Volunteering is a non-paid position. The FIFA World Cup Qatar 2022™ Volunteer Programme offers the once-in-a-lifetime opportunity to be part of the largest sporting event in the world. You’ll also gain new skills and meet new people from all over the globe. Volunteers at the FIFA World Cup Qatar 2022™ will also receive limited edition items, such as uniforms.

Will I receive any kind of certification?

Upon completing your minimum number of shifts, you will be able to download a certificate from the volunteer portal.

COVID-19

Will it be safe to volunteer? 

We continue to follow the guidelines from Qatar’s Ministry of Public Health (MOPH) to ensure volunteering at the FIFA World Cup Qatar 2022™ is as safe as possible.

Am I required to be fully vaccinated to volunteer?  

At this stage, all volunteers are required to be fully vaccinated with an approved vaccine as per MOPH guidelines.

 

We may request that you take a PCR test prior to your shifts. We will continue to monitor guidance from the Ministry of Public Health (MOPH) and keep you updated with any requirements.

Will I be required to undergo a COVID-19 PCR test to be able to volunteer?

We will continue to monitor guidance from the Ministry of Public Health (MOPH) and keep you updated with any requirements to volunteer closer to the tournament.

Technical queries

Where can I see the information that I have been sent?

Make sure that you register yourself at https://volunteer.fifa.com/invite/FWC2022. You can view all communications in the Notifications tab on the portal homepage when you log in.

How can I edit the information that I have submitted?

Make sure that you register yourself at https://volunteer.fifa.com/invite/FWC2022. You can edit and update the information that you have submitted in the My Profile tab on the portal homepage when you log in.

What should I do if I am facing issues logging in?

If you have any issues when logging in or anything else on your portal, try resetting your password. If you face further issues, please contact us at [email protected].

Is the personal data that I provide safe?

Yes, your personal data is stored and maintained in a database in Switzerland or in the European Economic Area (EEA), and in Australia and the country where the LOC is located. The database is operated by FIFA or on FIFA's behalf.

Shifts and training

Will I be able to watch the matches?

The majority of volunteer roles will be located away from the pitch, so it will not be possible to watch the matches during your shifts. Furthermore, as a volunteer, your focus is to support the delivery of the tournament.  

Find out more: Register as an Artist | Past Volunteering Events

Learn more about our Community Engagement opportunities: Homepage | Education | Stadium Art | Tournaments | Outreach